Payments Insider
Your Payments. Your Portal.
Smart Security for Smart Businesses
Empowering You to Manage Your Payments
Payments Insider, our interactive customer portal, empowers you to manage all aspects of your payments business. We’ll take care of the payment activity while you focus on what you do best, growing your business!
Designed from the ground up to be intuitive and easy to use, the portal gives you secure online access to your business information, and engaging content like the latest industry news, security/compliance articles and important notifications.
Newly Expanded Solutions to Help You Keep Pace with Customers
With new features, expanded reporting, and key performance and design upgrades, it’s never been easier to manage your payments online anytime and from anywhere—so you can stay on top of your business, no matter where you are.
AT-A-GLANCE FEATURES
- Access www.paymentsinsider.com anytime, anywhere – on your laptop, PC, mobile device or tablet
- Receive SMS alerts when your funds are processed
- Gain insight into your business, customers, reputation and online listings
- View your interactive online statements
- View our complete suite of customizable reports that include transaction, batch and fund-level data across locations
- Order supplies for your products
- Get help and see product videos
- Access timely and relevant news
- Securely contact us and provide feedback
Online Account Management
- Add and manage your business locations
- Add and manage users
- View and update business information
- Order supplies for your payment devices
Payment Solutions to Help You Keep Pace with Customers
Enhanced Dashboard
- Quickly review a summary of your payments data
- Jump to your favorite reports directly from the dashboard
- Peruse industry news in the “What’s New” section
- View offers tailored to you with helpful ads
Interactive Online Statements
- Drill down to batch and transaction level
- View deposits, fees, chargebacks and adjustment activity
- Download to PDF, CSV or XLSX
- View statements for the past 13 months
- Some statements may support PDF only
Powerful, Customizable Reporting
- Transactions, chargebacks, retrievals, authorizations, downgrades, card brand and funding reporting functionality
- Customize by filtering by as many as 17 different data fields
- Reports across all business locations
- Powerful transaction search
- Interactive and intuitive
- Download to CSV or Excel
- View reports for the past 24 months
Self Help And Support
- Product videos
- Quick tours
- Reference guides and compliance handbooks
- Contact us and provide direct feedback
- Online surveys